Four Points By Sheraton Cancun Centro Hotel, Cancun
55US$
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Key details
About the Hotel
Avenida Tulum, MZ 1 - Lote 2 - SM 12 Esq. Av Isla Mujeres,
Cancun,
Mexico,
77500,
Quintana Roo
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Tradition Queen Room
Max:
4 persons
345 sq. feet
Bed options:
2 King Size Beds
Shower
Air conditioning
room details
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Deluxe Queen Room
Max:
4 persons
410 sq. feet
Bed options:
1 King Size Bed
Lake view
Shower
Air conditioning
room details
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Deluxe King Room
Max:
2 persons
410 sq. feet
Bed options:
1 King Size Bed
Lake view
Shower
Air conditioning
room details
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Price and Room Availability
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Getting around
Comprehensive guide to transport options for seamless travel
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Allergy-free rooms
- Elevator
- ATM/Cash machine
- Coffee shop
- Vending machines
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness center
Services
- Room service
- Housekeeping
- Car rental
- Laundry
- Grocery shopping service
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Packed lunches
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Babysitting/Child services
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Infinity pool
- Rooftop pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Leisure/ TV room
- Spa & wellness center
- Sauna
- Steam room
- Public Bath
- Pool with view
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Media
- Flat-screen TV
- AM/FM alarm clock
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Location
Avenida Tulum, MZ 1 - Lote 2 - SM 12 Esq. Av Isla Mujeres,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
street view
Avenida Tulum, MZ 1 - Lote 2 - SM 12 Esq. Av Isla Mujeres,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Market
Mercado 28
1.8
mi
Stadiums
Beto Avila Stadium
1.2
mi
Avenida Kukulkan km. 32
Playa Coral Cancun
4400 ft
Parks
Urbano Kabah Park
5100 ft
Mall
PLAZA Peninsula
2600 ft
Cnr Avs Bonampak & Sayil Bullring SM 4A Lote 1
Plaza de Toros Cancun
5200 ft
Mall
Malecon Americas Cancun
3500 ft
Av. Bonampak
Malecon Tajamar
1.0
mi
One Block west of Nichupte & La Luna
Juega Juega Casino
2400 ft
Store
Costco
5300 ft
77500
Palapas, Cancun
1.7
mi
Night club
Distrito Cavana
3500 ft
Xcacel
1.4
mi
Square
Las Palapas
1.7
mi
Avenida Yaxchilan SM
Casa de Cultura Cancun
1.3
mi
Church
Cristo Rey Church
1.7
mi
Events
B2B Center Cancun
5200 ft
Calle Fuego #2
Amigos de Sian Ka'an
1.0
mi
Sam's Club Cancun
1.2
mi
Night club
Grand Mambocafe
1.3
mi
Arrecifes
1.3
mi
Parks
Tres Rios Ecopark
1.5
mi
Avenida Puertos 32
Catedral de la Santisima Trinidad
1.7
mi
9 Av Coba
Ceviche Square
1.4
mi
Store
Soriana Hiper Plaza el Paseo
1.6
mi
Walmart Nichupte
1.6
mi
Store
Superama Bonampak
1.6
mi
Store
Vegan Planet
1.6
mi
Nearby
Av. Tulum Esquina Contoy Edificio Plaza Mayaland Local 1
CrossFit Revolver Cancun
1900 ft
Isla Blanca
1700 ft
Restaurants
Manyee
3400 ft
Avenida Bonampak esq. Banco Chinchorro
Wazaaabi Sushi House
3600 ft
Av. Bonampak Plaza Peninsula local 9 y 10
The Juicery Boutique
1200 ft
Suc. Cancun - Av. Bonampak
Muelle Viejo
2400 ft
Punta allen centro
Buzos Cancun
2600 ft
Av. Rodrigo Gomez Mz 01
Las Delicias Fonda Vegana y Vegetariana
2600 ft
Avenida Kabah y Calle Holbox Sm 13 Manzana 1 Lote 22 Local 11
La Tranquita
2500 ft
Ave. Kabah Mz1. Smz 13. Lote 22. Plaza Zona Zentro
La Marisca
2600 ft
Av. Rodrigo Gomez sm 13 mz 1 Lote 5 Local 3
Costelao Prime Churrascaria
3400 ft
Av. Bonampak esquina Calle Cabo Catoche SM 9 Local #6
Pachamama Restaurante
3500 ft
Av. Bonampak Mza.3 Lote 4 SM 9 Local 6
Funky Geisha Cancun
2800 ft
Hotelera 14.5 Blvd. Kukulcan Zona
Sushi Roll
3400 ft
Av Nichupte Mz 5 Lote 8-13
Reviews and Ratings
Reviews from guests about their experience.
82%
loved their spa retreat and can’t wait to return.
8.2/10
Great
Rooms
8.6
Location
7.0
Service
9.0
Dining
7.6
Red
United States of America,
March
2025
7.4/10
My week-long stay at Four Points by Sheraton Cancun Centro was very nice, with excellent staff that genuinely cared for my needs. The location was perfect for my medical appointments, and the cleanliness of the hotel was commendable. However, the noise from the surrounding area made it somewhat uncomfortable at times, and I encountered an unprofessional experience with one staff member in the restaurant.
Rooms
9.0
I found the rooms to be clean, spacious, and comfortably decorated. The oversized king bed and the walk-in shower were particularly enjoyable. I appreciate the room upgrade I received during my stay, which made the experience even more good.
Service
8.0
The service was friendly and proactive. Every staff member I spoke with was eager to assist, whether it was providing to-go plates or inquiring about my husband’s well-being during our stay. However, I did have an uncomfortable experience with one server who was overly persistent about our room number, which made dining there a bit awkward at times.
Location
8.0
The hotel is perfectly situated near the hospital I needed for treatments, making transitions easy for us. Though it is located in a busier part of the city, it allowed me to avoid the usual tourist costs of the hotel zone and find more reasonable dining and shopping options close by.
Dining
7.0
Dining at the hotel was quite good, with a variety of options available, including room service. The quality of the food was decent, and staff were attentive during our meals, even if not all dining experiences were perfect.
Facilities
7.0
Facilities included several dining options and room service, which were convenient, especially during my husband’s recovery period. The cleanliness throughout the hotel was impressive, with staff consistently seen cleaning various areas. While I appreciated most of the amenities, the pool lift was out of order during our stay, which was somewhat disappointing.
Marcus
United States of America,
March
2025
7.0/10
My stay at Four Points By Sheraton Cancun Centro was enjoyable, thanks mostly to the friendly and helpful staff. The hotel's location isn't ideal for tourists, as it's a bit far from the more central areas and attractions. Also, while I appreciated the pleasant atmosphere, I found some minor areas for improvement, like housekeeping not always restocking basic toiletries. Overall, I had a comfortable experience that I would recommend, but with some considerations about the location.
Rooms
8.0
The room was spacious and clean, featuring a comfortable bed and a large bathroom with a walk-in shower. However, there were minor issues, like the noise from the smoke detector light above my bed.
Service
9.0
The staff were genuinely friendly and attentive, always ready to help with anything I needed. They made my stay more pleasant, especially when they provided to-go plates during difficult days. Their language skills were impressive, making communication easy.
Location
6.0
The location is not as central as I would have liked, making it challenging to walk to nearby attractions. It took a 20-30 minute walk to the area where most shops and hotels are located, and taxis were needed for travel to the beach.
Dining
7.0
While I didn’t get to try the breakfast, room service was surprisingly delicious. The restaurant could use more variety in its offerings though, as it felt a bit limited at times.
Facilities
7.0
The rooftop pool offered a nice view and was a great place to relax. However, I felt there could have been more umbrellas for shade, especially during sunny moments. Fitness facilities were adequate and kept clean.
Peter
United States of America,
March
2025
6.6/10
I had a mostly good experience at Four Points By Sheraton Cancun Centro. The rooftop pool was a highlight, offering great views and a nice area to relax. However, the location felt a bit isolated for a beach vacation, making it necessary to rely on taxis for outings. Overall, the comforts of the room and the friendly staff made my stay enjoyable.
Rooms
9.0
My room was large and clean with a huge bed that provided plenty of comfort. The bathroom had ample space, which I appreciated.
Service
9.0
The staff were very friendly and accommodating, especially in the restaurant. They even catered to my special dietary needs without any hassle.
Location
7.0
While the hotel is centrally located, it feels a bit isolated for those wanting a beach vacation. I ended up needing taxis to reach various local attractions.
Dining
8.0
The dining experience was quite good, particularly the breakfast with diverse options. I enjoyed fresh omelets and the atmosphere in the restaurant was pleasant.
Facilities
8.0
The rooftop pool was a fantastic place to unwind, though it closed early at 8 PM, which was a bit inconvenient after long days of touring.
J.
United States of America,
January
2025
5.0/10
My stay at Four Points by Sheraton Cancun Centro was quite pleasant overall, though there were a few areas that could have been improved. The friendly staff made a big difference, especially Pedro, who was attentive during breakfast. However, I found the breakfast service a bit disorganized at times, and the pool closed early, which was inconvenient after long days of sightseeing.
Rooms
8.0
The room was clean and comfortable, though I did notice some wear and tear. It had everything I needed for my stay.
Service
9.0
The staff were excellent, especially the doorman and front desk personnel who warmly greeted me and ensured I had everything I needed. However, I did experience some communication issues during breakfast.
Location
7.0
The location was quite convenient for my needs, close to the airport and able to access surrounding attractions easily, but the pool's early closure was a downside.
Dining
8.0
I enjoyed dining at the hotel restaurants, particularly the sports bar which served excellent food like the burger special. However, I found the breakfast service to be a bit chaotic at times.
Facilities
7.0
The hotel had good facilities, including a large gym and rooftop pool (though it closed early), but there were some minor maintenance issues that could be addressed.
John
United States of America,
December
2024
7.2/10
I had a pleasant stay at Four Points By Sheraton Cancun Centro. The rooms were clean and spacious, though I did encounter some issues with the breakfast organization and the steam room in the wellness center. Overall, the friendly staff and good food options made my stay enjoyable. 🌟
Rooms
9.0
The rooms were clean, spacious, and nicely decorated. I appreciated the comfortable beds and overall cleanliness.
Service
10.0
The staff was incredibly welcoming and helpful throughout my stay. They made me feel at home and were always ready to assist.
Location
7.0
The hotel is located south of the hotel zone which is okay, but I found it a bit challenging to get to places without a car. It’s somewhat close to the airport and within striking distance of good spots.
Dining
8.0
Dining options at the hotel were quite good. I enjoyed my meals and appreciated the friendly servers who were eager to help.
Facilities
6.0
The hotel's facilities were good, but I was disappointed with the steam room not functioning properly, which was a letdown for my wellness experience.
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