What is the check-in and check-out policy at Four Points By Sheraton Cancun Centro?
Check-in is at 15:00 and check-out is by 12:00.
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Four Points By Sheraton Cancun Centro, Cancun
135US$
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Key details
About the Hotel
Avenida Tulum, Mz 1 - Lote 2 - Sm 12,
Cancun,
Mexico,
77500,
Quintana Roo
- Near Playa Coral Cancun
Very good
7.9
8.1
4.3
Loved by guests
"Beautiful pool on top floor, great view, comfortable beds, good housekeeping."
"Rooftop pool is excellent, so is the gym."
"Amazing water pressure & hot water"
Four Points By Sheraton Cancun Centro offers a serene environment with sophisticated amenities such as
Rooms & Amenities
Rooms at Four Points By Sheraton Cancun Centro include premium bedding, laptop-friendly workspaces, air conditioning, and a TV. The hotel consists of
Dining & Refreshments
Dining options include
Leisure & Business
Four Points By Sheraton Cancun Centro provides leisure facilities including a
Location & Transportation
This Cancun hotel is conveniently situated close to major attractions such as
“The property strikes me as a solid choice for those seeking a blend of business and leisure, especially given its location in Cancun's financial district and proximity to shopping; the rooftop pool, with its lagoon views, is a definite highlight. Though seemingly catering to corporate travelers with its meeting spaces and fitness center, the hotel still maintains a family-friendly atmosphere. It's a practical, well-rounded option.”
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Traditional Guest room 2 Queen City view
2 persons
32 m²
2 King Size Beds
Shower
Air conditioning
room details
Deluxe Guest room 1 King City view
2 persons
38 m²
1 King-size bed
Shower
Air conditioning
room details
Traditional Guest room King City view
2 persons
42 m²
1 King-size bed
Shower
Air conditioning
room details
Junior 1 Bedroom Junior Suite 1 King City view
2 persons
50 m²
1 King-size bed
Shower
Air conditioning
room details
Show all roomsLess
Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- ATM/Cash machine
- Coffee shop
- Vending machines
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Grocery shopping service
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Infinity pool
- Rooftop pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Steam room
- Public Bath
- Pool with view
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
At Four Points By Sheraton Cancun Centro, dining is an experience of comfort and authenticity. The Eatery Bistro & Restaurant serves an array of American and international dishes, catering to diverse dietary preferences in a family-friendly atmosphere, inviting guests to relax and indulge after a day of exploring vibrant downtown Cancún.
Location
Avenida Tulum, Mz 1 - Lote 2 - Sm 12,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
Avenida Tulum, Mz 1 - Lote 2 - Sm 12,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Market
Mercado 28
2.8
km
Stadium
Beto Avila Stadium
2.0
km
Landmark
Playa Coral Cancun
1.3
km
Park
Urbano Kabah Park
1.6
km
Mall
PLAZA Peninsula
770 m
Landmark
Plaza de Toros Cancun
1.6
km
Mall
Malecon Americas Cancun
1.1
km
Landmark
Malecon Tajamar
1.6
km
Landmark
Juega Juega Casino
720 m
Store
Costco
1.6
km
Landmark
Palapas, Cancun
2.7
km
Night club
Distrito Cavana
1.1
km
Landmark
Xcacel
2.2
km
Square
Las Palapas
2.7
km
Landmark
Casa de Cultura Cancun
2.0
km
Church
Cristo Rey Church
2.8
km
Event hall
B2B Center Cancun
1.6
km
Landmark
Amigos de Sian Ka'an
1.6
km
Landmark
Sam's Club Cancun
2.0
km
Night club
Grand Mambocafe
2.2
km
Landmark
Arrecifes
2.1
km
Park
Tres Rios Ecopark
2.5
km
Landmark
Catedral de la Santisima Trinidad
2.7
km
Landmark
Ceviche Square
2.2
km
Store
Soriana Hiper Plaza el Paseo
2.5
km
Landmark
Walmart Nichupte
2.6
km
Store
Superama Bonampak
2.6
km
Store
Vegan Planet
2.6
km
Nearby
Av. Tulum Esquina Contoy Edificio Plaza Mayaland Local 1
CrossFit Revolver Cancun
560 m
Isla Blanca
500 m
Restaurants
Manyee
1.0
km
Avenida Bonampak esq. Banco Chinchorro
Wazaaabi Sushi House
1.1
km
Av. Bonampak Plaza Peninsula local 9 y 10
The Juicery Boutique
340 m
Suc. Cancun - Av. Bonampak
Muelle Viejo
720 m
Punta allen centro
Buzos Cancun
790 m
Av. Rodrigo Gomez Mz 01
Las Delicias Fonda Vegana y Vegetariana
780 m
Avenida Kabah y Calle Holbox Sm 13 Manzana 1 Lote 22 Local 11
La Tranquita
760 m
Ave. Kabah Mz1. Smz 13. Lote 22. Plaza Zona Zentro
La Marisca
780 m
Av. Rodrigo Gomez sm 13 mz 1 Lote 5 Local 3
Costelao Prime Churrascaria
1.0
km
Av. Bonampak esquina Calle Cabo Catoche SM 9 Local #6
Pachamama Restaurante
1.1
km
Av. Bonampak Mza.3 Lote 4 SM 9 Local 6
Funky Geisha Cancun
830 m
Hotelera 14.5 Blvd. Kukulcan Zona
Sushi Roll
1.0
km
Av Nichupte Mz 5 Lote 8-13
Explore Cancun
Local Highlights
Beto Avila Stadium
25 minutes walking
Home to local baseball matches, this venue offers a taste of sporting culture and often features exciting events.
Urbano Kabah Park
19 minutes walking
A lush park ideal for jogging or picnics, complete with playgrounds and open spaces for families and nature lovers.
Playa Coral Cancun
17 minutes walking
Beautiful beach with clear waters, perfect for a refreshing swim or relaxing on the sand with family.
CrossFit Revolver Cancun
7-minute walk
High-energy fitness classes targeting fitness enthusiasts and those looking to stay active during their stay.
Isla Blanca
6 minutes walking
A tranquil beach destination for relaxation and watersports, offering an escape for both thrill-seekers and comfort-seekers.
The Juicery Boutique
5 minutes walking
Charming café serving fresh juices and healthy dishes, perfect for a quick and nutritious meal.
Muelle Viejo
9 minutes walking
Cozy seafood restaurant with a lively atmosphere known for its grilled fish and traditional Mexican cuisine.
Juega Juega Casino
10 minutes walking
Exciting casino featuring slot machines and card games, with a lively atmosphere and regular entertainment events.
Malecon Americas Cancun
15 minutes walking
Bustling mall with shops, restaurants, and often ongoing events, showcasing local culture and vibrant nightlife.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Red
United States,
March
2025
7.4/10
My week-long stay at Four Points by Sheraton Cancun Centro was very nice, with excellent staff that genuinely cared for my needs. The location was perfect for my medical appointments, and the cleanliness of the hotel was commendable. However, the noise from the surrounding area made it somewhat uncomfortable at times, and I encountered an unprofessional experience with one staff member in the restaurant.
Rooms
9.0
I found the rooms to be clean, spacious, and comfortably decorated. The oversized king bed and the walk-in shower were particularly enjoyable. I appreciate the room upgrade I received during my stay, which made the experience even more good.
Service
8.0
The service was friendly and proactive. Every staff member I spoke with was eager to assist, whether it was providing to-go plates or inquiring about my husband's well-being during our stay. However, I did have an uncomfortable experience with one server who was overly persistent about our room number, which made dining there a bit awkward at times.
Location
8.0
The hotel is perfectly situated near the hospital I needed for treatments, making transitions easy for us. Though it is located in a busier part of the city, it allowed me to avoid the usual tourist costs of the hotel zone and find more reasonable dining and shopping options close by.
Dining
7.0
Dining at the hotel was quite good, with a variety of options available, including room service. The quality of the food was decent, and staff were attentive during our meals, even if not all dining experiences were perfect.
Facilities
7.0
Facilities included several dining options and room service, which were convenient, especially during my husband's recovery period. The cleanliness throughout the hotel was impressive, with staff consistently seen cleaning various areas. While I appreciated most of the amenities, the pool lift was out of order during our stay, which was somewhat disappointing.
Marcus
United States,
March
2025
7.0/10
My stay at Four Points By Sheraton Cancun Centro was enjoyable, thanks mostly to the friendly and helpful staff. The hotel's location isn't ideal for tourists, as it's a bit far from the more central areas and attractions. Also, while I appreciated the pleasant atmosphere, I found some minor areas for improvement, like housekeeping not always restocking basic toiletries. Overall, I had a comfortable experience that I would recommend, but with some considerations about the location.
Rooms
8.0
The room was spacious and clean, featuring a comfortable bed and a large bathroom with a walk-in shower. However, there were minor issues, like the noise from the smoke detector light above my bed.
Service
9.0
The staff were genuinely friendly and attentive, always ready to help with anything I needed. They made my stay more pleasant, especially when they provided to-go plates during difficult days. Their language skills were impressive, making communication easy.
Location
6.0
The location is not as central as I would have liked, making it challenging to walk to nearby attractions. It took a 20-30 minute walk to the area where most shops and hotels are located, and taxis were needed for travel to the beach.
Dining
7.0
While I didn't get to try the breakfast, room service was surprisingly delicious. The restaurant could use more variety in its offerings though, as it felt a bit limited at times.
Facilities
7.0
The rooftop pool offered a nice view and was a great place to relax. However, I felt there could have been more umbrellas for shade, especially during sunny moments. Fitness facilities were adequate and kept clean.
Peter
United States,
March
2025
6.6/10
I had a mostly good experience at Four Points By Sheraton Cancun Centro. The rooftop pool was a highlight, offering great views and a nice area to relax. However, the location felt a bit isolated for a beach vacation, making it necessary to rely on taxis for outings. Overall, the comforts of the room and the friendly staff made my stay enjoyable.
Rooms
9.0
My room was large and clean with a huge bed that provided plenty of comfort. The bathroom had ample space, which I appreciated.
Service
9.0
The staff were very friendly and accommodating, especially in the restaurant. They even catered to my special dietary needs without any hassle.
Location
7.0
While the hotel is centrally located, it feels a bit isolated for those wanting a beach vacation. I ended up needing taxis to reach various local attractions.
Dining
8.0
The dining experience was quite good, particularly the breakfast with diverse options. I enjoyed fresh omelets and the atmosphere in the restaurant was pleasant.
Facilities
8.0
The rooftop pool was a fantastic place to unwind, though it closed early at 8 PM, which was a bit inconvenient after long days of touring.
J.
United States,
January
2025
5.0/10
My stay at Four Points by Sheraton Cancun Centro was quite pleasant overall, though there were a few areas that could have been improved. The friendly staff made a big difference, especially Pedro, who was attentive during breakfast. However, I found the breakfast service a bit disorganized at times, and the pool closed early, which was inconvenient after long days of sightseeing.
Rooms
8.0
The room was clean and comfortable, though I did notice some wear and tear. It had everything I needed for my stay.
Service
9.0
The staff were excellent, especially the doorman and front desk personnel who warmly greeted me and ensured I had everything I needed. However, I did experience some communication issues during breakfast.
Location
7.0
The location was quite convenient for my needs, close to the airport and able to access surrounding attractions easily, but the pool's early closure was a downside.
Dining
8.0
I enjoyed dining at the hotel restaurants, particularly the sports bar which served excellent food like the burger special. However, I found the breakfast service to be a bit chaotic at times.
Facilities
7.0
The hotel had good facilities, including a large gym and rooftop pool (though it closed early), but there were some minor maintenance issues that could be addressed.
John
United States,
December
2024
7.2/10
I had a pleasant stay at Four Points By Sheraton Cancun Centro. The rooms were clean and spacious, though I did encounter some issues with the breakfast organization and the steam room in the wellness center. Overall, the friendly staff and good food options made my stay enjoyable. 🌟
Rooms
9.0
The rooms were clean, spacious, and nicely decorated. I appreciated the comfortable beds and overall cleanliness.
Service
10.0
The staff was incredibly welcoming and helpful throughout my stay. They made me feel at home and were always ready to assist.
Location
7.0
The hotel is located south of the hotel zone which is okay, but I found it a bit challenging to get to places without a car. It's somewhat close to the airport and within striking distance of good spots.
Dining
8.0
Dining options at the hotel were quite good. I enjoyed my meals and appreciated the friendly servers who were eager to help.
Facilities
6.0
The hotel's facilities were good, but I was disappointed with the steam room not functioning properly, which was a letdown for my wellness experience.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel offers a full breakfast at the price of US$14 per person per day.
Pets
Pets are allowed on request.
Languages
English, Spanish, Italian, Portuguese
Number of floors:
4
Number of rooms:
114
FAQs
About Four Points By Sheraton Cancun Centro
What distance is Four Points By Sheraton Cancun Centro from Cancun International Airport?
The hotel is approximately 15 km from Cancun International Airport, taking about 18 minutes by car.
What amenities are available in the rooms at Four Points By Sheraton Cancun Centro?
Rooms include air conditioning, free Wi-Fi, a flat-screen TV, coffee maker, and private bathrooms with free toiletries.
What dining options are available at Four Points By Sheraton Cancun Centro?
The hotel features an on-site restaurant serving breakfast, lunch, and dinner, as well as a poolside snack bar and a café.
What recreational facilities can guests enjoy at Four Points By Sheraton Cancun Centro?
Guests can relax at the rooftop infinity pool, fitness center, and spa and wellness center.
Is parking available at Four Points By Sheraton Cancun Centro?
Free private parking is available on-site without a reservation.
Which nearby attractions are easily accessible from Four Points By Sheraton Cancun Centro?
Nearby attractions include Plaza Las Americas shopping mall (approximately 4 km) and Avenida Kukulkan (4 km).
What languages do the staff at Four Points By Sheraton Cancun Centro speak?
The staff speak English and Spanish.
What business services are offered at Four Points By Sheraton Cancun Centro?
The hotel provides meeting facilities, a business center, and high-speed internet access.
What types of payment does Four Points By Sheraton Cancun Centro accept?
Accepted payment methods include American Express, Visa, and MasterCard.
What is the equivalent charge for breakfast at Four Points By Sheraton Cancun Centro?
Breakfast is available for an additional charge of 14 USD.
Are there additional services for children at Four Points By Sheraton Cancun Centro?
The hotel provides childcare services and offers a children's buffet.
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